When someone dies in a Care Home, the staff have a way to deal with the process and will keep you informed and help you with the procedures and next steps.
Death occurs
If a death occurs with you not present you will be contacted as soon as possible.
Expected death
The death will be verified by a Medical practitioner and the GP will be notified. The staff will usually do this for you and the doctor will issue the Medical Certificate so you can register the death.
Unexpected death
If a death is unexpected or suspicious, the coroner (or procurator fiscal in Scotland) will be contacted. A post-mortem exam or inquest may be required. Once the cause of death is found the relevant documents can be supplied so that the death can be registered.
Care staff can help you to notify the Funeral Director so that your loved one can be collected and looked after.
Who is responsible for my loved one?
The care home will ensure your loved one is looked after until the Funeral Director can take responsibility. They will usually allow them to rest in a private or separate area.
Personal possessions
Any possessions that are with your loved one will be kept safe by care staff until the person responsible for the estate arranges to have them collected.
Organ donation
If someone is an organ donor, the hospital can verify this if required. The hospital will arrange for the organ donation . The process will begin including consent.